REVIEW · CHICAGO GHOST TOURS
Haunted Ghosts & The Chicago Outfit Segway Tour
Chicago’s dark side comes alive after sunset on this two-hour ride through deadly fires, shipwrecks, ghost tales, and gangster history. You’ll roll from the starting point at 300 E Monroe Street toward famous downtown sites, hearing stories that give the city’s polished streets a sharper edge.
I like the small group size, which is capped at eight people, and I like the careful training before anyone heads into the city. Guides such as Jeremy, Tammie, Carrie, Aaron, and Josh have been praised for humor, patience, and clear safety instructions. The main drawback is that the haunted material can feel lighter than the title suggests. This is as much a Chicago history and sightseeing tour as it is a ghost hunt.
Key things to know before you book

- The Iroquois Theatre fire: Hear how more than 600 people died in the 1903 disaster, one of the city’s most chilling tragedies.
- A Segway orientation is included: You receive a video, helmet, and one-on-one instruction before setting off.
- Nighttime city views: The ride lets you cover more ground than a walking tour while seeing Chicago buildings lit up after dark.
- The Eastland disaster: Follow the Chicago River and learn about the 1915 maritime tragedy that killed about 800 people.
- Small groups matter: Bookings allow up to six people, while the full tour maximum is eight.
- Practical limits apply: You must be at least 12 years old, weigh at least 100 pounds, and arrive 15 minutes early.
Starting at 300 E Monroe Street
Your evening begins at Absolutely Chicago Segway Tours, at 300 E Monroe Street. Arrive at least 15 minutes before departure to check in, complete waivers, collect a helmet, and store small personal items in the provided bag.
The tour starts with a video and hands-on instruction. You get time to learn how the two-wheeled vehicle moves, stops, and turns, with attention from the guide rather than a quick group briefing. That matters if you have never used a Segway. Several people who began nervous ended up riding comfortably by the time the tour left the practice area.
I would not treat the training as filler. Chicago sidewalks and public paths can feel busy, and nighttime riding requires attention. The guide also watches for hazards and keeps communicating as the group moves. One point to note is that a past participant wanted a larger practice area, so very cautious beginners may need a few extra minutes before feeling relaxed.
The Segways are described as user-friendly and dependable, and the tour includes helmets for every rider. The guides also supply warm bodysuits on particularly cold days, although you should still dress for the weather. This experience operates in all weather conditions.
A few more ghost walks around Chicago worth a look
- Chicago: Gangsters and Ghosts Walking Tour
★ 5.0 · 7,155 reviews - Chicago: Gangsters and Ghosts Guided Walking Tour
★ 4.7 · 1,697 reviews - Medieval Torture Museum Ticket with Audio Guide and Ghost Hunting
★ 5.0 · 962 reviews
Rolling through Chicago after dark
Once everyone is comfortable, the group heads into central Chicago. A Segway changes the pace of sightseeing. You move faster than on foot, but slowly enough to pause for stories and look up at the buildings.
The night setting adds atmosphere without turning the tour into a theatrical haunted house. Illuminated architecture becomes part of the experience, and the city’s bright streets provide a striking contrast to stories about fires, murders, and disasters.
You should expect regular stops rather than a nonstop ride. The guide needs to manage traffic, explain the history, and keep the group together. That means the exact rhythm can vary with weather and street conditions.
The small size helps here. With no more than eight people, you can hear the guide and ask questions without competing with a large crowd. It also lets the guide keep a close eye on riders who are still learning.
The Iroquois Theatre fire and a city tragedy

One of the most serious stops concerns the Iroquois Theatre fire of 1903. More than 600 Chicagoans died, and the tour brings you to the alley connected with the disaster.
This is not simply a spooky story. It is a reminder of how public safety standards once failed inside crowded entertainment venues. The stop gives the tour weight because the tragedy is tied to a real place rather than presented as a vague tale from the past.
You may find this part more powerful than the ghost stories. The location is also a good example of what this tour does best: it uses a quick ride through the city to connect streets and buildings with events that shaped Chicago.
Do not expect a long museum-style presentation at each stop. The tour lasts about two hours and covers several themes. The guide must keep moving, so the storytelling is designed to work outdoors and on the road.
Hotel ghosts and the piano that plays alone
The tour also visits a hotel ballroom on Michigan Avenue, where you hear the story of piano keys sounding without anyone playing them. This is the most traditional ghost-story section of the evening.
The mood depends partly on your guide. Costumed guides add a playful touch, while humor keeps the evening from becoming too grim. Carrie, Jeremy, Tammie, and other guides have been praised for making the stories lively and memorable, but the exact guide for your departure is not specified.
I would set your expectations correctly. The tour offers ghost lore, not a guaranteed supernatural event. You may enjoy the tale, the setting, and the nighttime atmosphere even if you prefer to keep one foot firmly in the practical world.
This balance makes the experience suitable for mixed groups. Someone who likes haunted stories can enjoy the eerie details, while someone more interested in Chicago’s past still gets a solid sightseeing ride.
Same streets after dark, a different sort of fright:
- Haunted Chicago Booze and Boos Ghost Walking Tour
★ 5.0 · 266 reviews - Chicago Hauntings Original Ghost Bus Tour
★ 4.0 · 147 reviews - Embers of the Windy City: Chilling Chicago Ghost Tours
★ 4.5 · 121 reviews - Chicago Creepy Cruise
★ 4.0 · 80 reviews
The Chicago River and the Eastland disaster
The route follows the banks of the Chicago River, where the guide discusses the 1915 maritime disaster that killed about 800 people. This is one of the largest tragedies covered during the tour.
Like the theatre fire, the river story gives the experience a serious historical center. You are not only hearing about ghosts in old buildings. You are also learning how accidents and poor decisions affected thousands of ordinary people.
The riverfront section also benefits from the Segway format. You can cover more distance than you would on foot and see the downtown setting at night without committing to a long walking route. The city views are part of the reward, especially when landmark buildings are lit.
One limitation is that some past participants wanted more stops or a larger number of historic sites. If your priority is a dense list of landmarks, a dedicated architecture or lakefront tour may suit you better. This route favors a selected group of dark stories rather than trying to explain every important building downtown.
Gangster murders and the Chicago Outfit
The final major theme is Chicago’s gangster past. You’ll hear about murders associated with the Chicago Outfit and the events that helped build the city’s reputation for organized crime.
The gangster material adds variety. Without it, the tour could become a sequence of ghost stories and disaster accounts. Instead, the route moves between folklore, public tragedy, and criminal history.
The experience does not appear to focus on one single gangster or one long crime narrative. Think of it as a nighttime introduction to the violent stories linked with Chicago’s past. If you want a detailed study of organized crime, you may need a more specialized tour. If you want a lively overview combined with city riding, this section fits well.
The guides are a major part of the appeal. Aaron has been praised for joking while still giving useful instruction, and Tammie has been noted for keeping riders safe and informed about hazards. The best guides make the darker subject matter easier to follow without making light of the people who suffered.
What the Segway changes
A two-hour walking tour can cover a lot of ground, but your feet may pay for it. A Segway gives you a wider route with less physical strain from constant walking. You can move from one story site to another while still enjoying the air and city lights.
That does not mean the ride is effortless. You need to stand for most of the tour, pay attention to the machine, follow instructions, and watch where you are going. The minimum age is 12, and the minimum weight is 100 pounds. The recommended maximum weight is 260 pounds.
Most people can participate, but anyone with concerns about balance or standing for two hours should consider those limits carefully. The training helps, though it cannot remove the need to stay alert.
The helmets and guide supervision are useful safety measures. Small groups also make it easier for the guide to notice when someone needs help. One family specifically appreciated the steady communication about hazards, which is the kind of practical guidance that makes a first Segway ride less stressful.
Price, group size, and overall value
The price is $75.48 per person. That is more than a basic walking tour, but you are paying for the Segway, helmet, instruction, guide, and the ability to cover a wider area in roughly two hours.
For a first-time Segway rider, the training adds real value. You are not simply renting a machine and following a map. A certified guide teaches you how to ride, leads the route, tells the stories, and handles the group.
The value is strongest if you want three things at once: a moving sightseeing experience, Chicago history, and a spooky evening theme. It is weaker if you only want ghost stories or only want architectural detail.
The tour requires at least two people per booking and allows a maximum of six people per booking, with no more than eight people on the full tour. Summer departures can sell out, so advance booking makes sense. Confirmation is provided at booking, and free cancellation is available if you cancel at least 24 hours before the start time. Changes or cancellations within 24 hours are not accepted for a refund.
There is no hotel pickup or drop-off. You make your own way to 300 E Monroe Street, and the tour ends back at that meeting point.
Weather, clothing, and timing
The tour runs in all weather conditions. Chicago evenings can feel cold when you are moving outdoors, so warm layers are wise, even if the afternoon felt mild. A past rider was glad to have dressed warmly, and another appreciated receiving a warm bodysuit on a cold spring day.
Rain or cold may affect your comfort more than the storytelling. Wear clothing that lets you move freely and shoes that feel secure. The provided helmet is required, and arriving early gives you time to handle the waiver and practice without rushing.
The tour is offered in English. If you need a different language, this experience is not presented as a multilingual option.
Who will enjoy this tour most
I would recommend it to couples, families with older children, friends, and solo visitors who want an active evening introduction to Chicago. The humor and costumed guide help keep the mood light, while the disaster and crime stories give the route more substance than a simple sightseeing ride.
It is particularly good for first-time Segway riders because the orientation is thorough. The guides are expected to be patient, and past departures included riders who began nervous and finished feeling confident.
You may want another option if you are under 12, below the minimum weight, above the recommended weight limit, uncomfortable standing for two hours, or hoping for a very intense supernatural experience. You should also choose a different tour if your main interest is a long list of architectural stops. The haunted material is present, but the ride is not relentlessly frightening.
Should you book the Haunted Ghosts & The Chicago Outfit Segway Tour?
Book it if you want to see central Chicago after dark while hearing about real disasters, gangster murders, and old ghost tales. The excellent instruction and funny guides make the Segway approachable, even for beginners, and the small group keeps the evening personal.
Go in expecting a lively history ride with a haunted theme, not a nonstop paranormal investigation. At $75.48, the experience earns its price when you value the vehicle, training, guide, and extra ground covered. If that combination sounds right, this is an entertaining way to meet Chicago’s darker side without spending the whole night on foot.
FAQ
Where does the tour start?
The tour starts at Absolutely Chicago Segway Tours, 300 E Monroe St, Chicago, Illinois 60601.
Where does the tour end?
The tour ends back at the starting point.
How long does the tour last?
The tour lasts approximately two hours.
What is included in the price?
The price includes a certified Segway tour guide, a thorough Segway orientation, a helmet, and a bag for personal belongings.
What should I bring or wear?
The tour operates in all weather conditions, so dress appropriately for the forecast. Arrive at least 15 minutes early for check-in, waivers, and equipment fitting.
Is there a minimum age or weight requirement?
The minimum age is 12. The minimum weight is 100 pounds, and the recommended maximum weight is 260 pounds.
Can I cancel for a refund?
Yes. You can receive a full refund if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.
Just added around Chicago
- Prairie Avenue Haunted History Tour and Ghost Hunt★ 5.0 · 11 reviews
- Embers of the Windy City: Chilling Chicago Ghost Tours★ 4.5 · 121 reviews
- The Devil in the White City: A Haunting History Tour★ 4.5 · 17 reviews
- Lincoln Park Hauntings Ghost Investigation Tour★ 5.0 · 43 reviews
- Ghosts of Chicago Family Friendly Ghost Tour★ 4.0 · 12 reviews
- Chicago Hauntings Original Ghost Bus Tour★ 4.0 · 147 reviews
- Haunted Chicago Exploration Game and Tour★ 4.0 · 6 reviews
- Chicago Ghosts & Haunted History Walking Tour★ 5.0 · 11 reviews
Chicago Ghost Tours, compared.

Medieval Torture Museum Ticket with Audio Guide and Ghost Hunting
Read our review →
Haunted Chicago Booze and Boos Ghost Walking Tour
Read our review →
Embers of the Windy City: Chilling Chicago Ghost Tours
Read our review →
Ghosts & Hauntings of the Windy City Walking Tour
Read our review →Browse the lists this tour appears in




